Support Service of the Betting Site Fairplay India
Whatever problems users encounter during the game and whatever questions they have about working website or Fairplay app and theirs services, they can always ask for help from the Fairplay India support team. It is available round the clock and answers customer queries through several contacts. If you want advice or help with any issue, you can contact the support of the bookmaker’s office in the following ways.
Feedback Form
This channel of communication with support is suitable for most problems and questions, regardless of their complexity. You can open a feedback form on the contact page. Fill in the fields with personal information and write your question in the input line of the message. Be sure to check if the email address you gave in the form is up to date. The answer will be sent to it. Processing time may vary depending on the workload of the support team and the severity of the problem.
To make it easy for Fairplay India’s support staff, follow these tips:
- Describe the whole point of the problem in one application. Do not create multiple appeals, as this will only confuse the administration. Only one letter should be sent for each problem;
- Initially, try to describe the essence of the question in as much detail as possible. If necessary, attach screenshots. This will allow you to avoid clarifying questions from the administration and speed up the solution of the problem;
- Always be polite, speak with restraint and do not insult professionals. Otherwise, you will not only increase the time it takes to solve the problem, but you may also be subject to blocking.
Stick to these tips, and we can help you with any issue.
Online Chat
If you want to get an answer as soon as possible, and you are not ready to wait for the consideration of your question by e-mail, try to contact us through the chat on the website. Open it by clicking on the appropriate button, enter your message and wait until a Fairplay India support person joins the conversation.
Chat is suitable for solving urgent and not too complicated problems that do not require detailed consideration.
FAQ
If you are an registered user or feel troubles with registration, placing bets, playing Fairplay casino, deposits and withdrawals or any other problems and you need advice, be sure to let Customer Service know. However, please read the information below before submitting your request. You may find what you are looking for in the answers to the frequently asked questions.
What is the minimum deposit and withdrawal amount?
You can deposit an account from 500 INR. Withdrawal – not less than 1000 INR. You can find out more exactly the limits of specific payment systems at the cashier’s desk.
Can I have two accounts?
No, it is forbidden by the rules of the site. If you create a second account, you will be blocked.
Can I withdraw the bonus?
Yes, the bonus money can be transferred to an e-wallet and bank card, but only after their full wagering under the terms of the promotion.
Is there a mobile app?
Yes, Fairplay India can be played through the mobile app for Android and iOS. You can download these versions on the official website.
Social Media
Bookmaker Fairplay has its own groups and communities in most popular social networks, including Facebook, Twitter, Instagram, Telegram, WhatsApp, etc.
Through them, you can contact support directly, or interact with the bot, which provides the most detailed information on the most common issues.